Guest Experience Champion - Weekly Pay & Benefits

The Long Bay Resort; Myrtle Beach (SC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical and Dental insurance

Paid Time Off

401(k) retirement plan with company match

Tuition Reimbursement

Resort Accommodations Discount

Job summary

The Long Bay Resort in Myrtle Beach seeks a Guest Service Agent to act as the first point of contact for guests. Responsibilities include processing guest registrations and payments, resolving complaints, and ensuring a memorable experience for guests. The ideal candidate will have a strong attention to detail, excellent customer service skills, and the ability to work flexible hours including weekends and holidays. Benefits include weekly pay, medical/dental insurance, and a 401(k) plan.

Qualifications

• Must have strong attention to detail in all tasks and responsibilities.
• Passion for providing exceptional service to guests and coworkers.
• Ability to work varying schedules including weekends and holidays.

Responsibilities

• Greet and interact with guests in a friendly manner.
• Process guest check-ins and check-outs accurately.
• Resolve guest complaints and inquiries about resort services.
• Submit housekeeping and maintenance requests as needed.

Skills

Attention to detail

Customer service

Communication skills

Teamwork

Job description

The Long Bay Resort in Myrtle Beach seeks a Guest Service Agent to act as the first point of contact for guests. Responsibilities include processing guest registrations and payments, resolving complaints, and ensuring a memorable experience for guests. The ideal candidate will have a strong attention to detail, excellent customer service skills, and the ability to work flexible hours including weekends and holidays. Benefits include weekly pay, medical/dental insurance, and a 401(k) plan.