Guest Experience Champion — Hotel Front Desk

Twenty-Four-Seven-Hotels; Laguna Hills (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health Coverage

401(k) with company contribution

Hotel discounts

Job summary

Twenty Four Seven Hotels is seeking a Front Office Attendant - Rooms in Laguna Hills, CA. This full-time role focuses on guest services at the front desk, ensuring a smooth check-in/check-out experience and supporting nightly operations to maximize occupancy and guest satisfaction.

The ideal candidate has 2+ years in hotel guest services or front desk, with a passion for courteous, proactive service. Competitive hourly pay, benefits, and growth opportunities are offered in a collaborative

Qualifications

• 2+ years of experience in hotel guest services, customer service or front desk.

Responsibilities

• Passion for providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay.
• Maximize revenues and occupancy.
• Create a positive team-oriented environment focused on the guest.
• Ability to multitask and prioritize.
• Flexibility- must anticipate regularly scheduled weekend and evening hours.
• Assist with the Sales and Marketing efforts.
• Interact with others in an honest, fair, and respectful way, giving others confidence in you and the organization.
• Set high standards of performance for self and others; assumes responsibility and accountability for successful completion of assignments or tasks.

Skills

Customer service

Guest services

Front desk

Job description

Twenty Four Seven Hotels is seeking a Front Office Attendant - Rooms in Laguna Hills, CA. This full-time role focuses on guest services at the front desk, ensuring a smooth check-in/check-out experience and supporting nightly operations to maximize occupancy and guest satisfaction.

The ideal candidate has 2+ years in hotel guest services or front desk, with a passion for courteous, proactive service. Competitive hourly pay, benefits, and growth opportunities are offered in a collaborative