Guest Experience Lead - Flexible Hours & Perks

McDonald's; London (KY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Medical, dental and vision coverage

401k with matching contributions

Paid time off equal to 2% of gross

Unpaid Leaves of Absence

Education through Archways to Opp. (HS

college tuition assistance

English classes as a second language

Discount programs

Free meals / meal discounts

Job summary

McDonald's Guest Experience Leader in our restaurant seeks a positive, energetic team member to greet guests, assist with ordering kiosks, and ensure a welcoming experience from arrival to meal. You will support the team in a fast-paced setting and help deliver great guest service with a smile.

Applicants must be at least 16 years old and ready to learn. We offer competitive pay, benefits, and opportunities to grow with Archways to Opportunity and other programs.

Qualifications

• Outstanding attitude and willingness to learn and grow in a fast-paced environment.
• Ability to excel as part of a team and deliver friendly guest service.
• Must be able to work in a fast-paced restaurant setting.

Responsibilities

• Greeting guests and communicating with them while ordering
• Offering help with using the ordering kiosks
• Offering assistance to those in need of some extra hands
• Checking with them once they have their food to make sure they’re satisfied, or to see if they need anything else
• Ensuring kids receive a kid treat
• Handling any concerns
• Communicating with the restaurant team to provide feedback and recommendations

Skills

Outstanding attitude

Willingness to learn and grow

Team environment adaptability

Customer service orientation

Job description

McDonald's Guest Experience Leader in our restaurant seeks a positive, energetic team member to greet guests, assist with ordering kiosks, and ensure a welcoming experience from arrival to meal. You will support the team in a fast-paced setting and help deliver great guest service with a smile.

Applicants must be at least 16 years old and ready to learn. We offer competitive pay, benefits, and opportunities to grow with Archways to Opportunity and other programs.