Guest Experience Champion

McDonald's Restaurants Limited; Fort Washington (MD); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive pay between $16.25 per hr–

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement and/or education

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

McDonald’s is seeking a Guest Experience Leader to help ensure every guest leaves satisfied. You'll check in with guests, address concerns, and collaborate with your team to keep the restaurant welcoming, clean, and efficient.

We offer flexible scheduling, competitive pay, employee meals, tuition reimbursement, health benefits, and opportunities for training and advancement. Weekly direct deposit and a 401k are included.

Qualifications

• A humble and hospitable demeanor.
• Passion for helping and serving others (customers and fellow team members).
• The ability to communicate effectively and anticipate customer needs.

Responsibilities

• Lead the guest experience: Check in with guests and ensure they are enjoying themselves.
• Be the solution: Handle guest concerns and provide resolution to their satisfaction.
• Foster teamwork to maintain a welcoming, clean restaurant environment.
• Promote promotions and benefits of using the McDonald’s App, Mobile Order & Pay features.

Job description

McDonald’s is seeking a Guest Experience Leader to help ensure every guest leaves satisfied. You'll check in with guests, address concerns, and collaborate with your team to keep the restaurant welcoming, clean, and efficient.

We offer flexible scheduling, competitive pay, employee meals, tuition reimbursement, health benefits, and opportunities for training and advancement. Weekly direct deposit and a 401k are included.