Guest Services Cashier: Fast, Friendly Customer Expert

East Side Enterprise; Pembroke (MA); On-site; USD 21,000 - 28,000; Full time

Job summary

East Side Enterprises is seeking an Entry-Level Customer Service Associate to join our team. This role offers significant exposure to customers, with a focus on friendly service, accurate transactions, and professional appearance.

You will handle payments, upsell products, maintain store presentation, and collaborate with colleagues to ensure a positive shopping experience. Candidates must be able to lift 50+ pounds and pass a background check.

Qualifications

• Strong customer service skills and professional demeanor.
• Ability to handle cash transactions accurately.
• Willingness to pass a background check and drug test.
• Ability to stand and lift up to 50 pounds.

Responsibilities

• Foster relationships with customers to encourage loyalty and repeat business.
• Operate the cash register and process payments accurately and efficiently.
• Handle complex transactions with skill and confidence.
• Upsell products to customers when appropriate.
• Build and maintain positive relationships with customers and coworkers.
• Collaborate with team members to support store success.
• Maintain store cleanliness and appealing displays.
• Adapt to changes and take on new responsibilities as needed.
• Demonstrate accountability and reliability, including attendance.
• Use strong communication to manage distractions and stay focused.
• Prioritize tasks with a sense of urgency and meet deadlines.
• Maintain attention to detail and monitor quality.
• Utilize basic computer programs effectively.

Skills

Customer service

Cash handling

Communication

Teamwork

Tools

POS system

Basic computer programs

Job description

East Side Enterprises is seeking an Entry-Level Customer Service Associate to join our team. This role offers significant exposure to customers, with a focus on friendly service, accurate transactions, and professional appearance.

You will handle payments, upsell products, maintain store presentation, and collaborate with colleagues to ensure a positive shopping experience. Candidates must be able to lift 50+ pounds and pass a background check.