Guest-First Cashier & Customer Service Pro

East Side Enterprise; Canton (MA); On-site; USD 19,000 - 25,000; Full time

Job summary

East Side Enterprises is seeking an Entry-Level Customer Service Associate to join our team. This role offers significant visibility to customers and requires outstanding service, a welcoming demeanor, and professional appearance.

Strong cash handling and accuracy in transactions are essential. You will uphold our standards by fostering relationships, upselling promotions, and maintaining a clean, well-presented store.

Qualifications

• Excellent customer service and interpersonal skills.
• Ability to handle cash transactions accurately.
• Willingness to undergo background check and drug test.
• Professional appearance and demeanor.

Responsibilities

• Foster strong customer relationships to encourage loyalty.
• Operate cash register and process payments accurately.
• Upsell promotions to customers.
• Maintain store cleanliness and attractive displays.
• Collaborate with team to support store success.
• Restock items during quieter periods.
• Adapt to change and take on new responsibilities.
• Maintain attendance and punctuality.
• Communicate effectively and manage distractions.
• Prioritize tasks with a sense of urgency.
• Ensure safe handling of materials and equipment.

Skills

Customer service

Cash handling

Communication

Team cooperation

Tools

Basic computer programs

Job description

East Side Enterprises is seeking an Entry-Level Customer Service Associate to join our team. This role offers significant visibility to customers and requires outstanding service, a welcoming demeanor, and professional appearance.

Strong cash handling and accuracy in transactions are essential. You will uphold our standards by fostering relationships, upselling promotions, and maintaining a clean, well-presented store.