Guest Experience Cashier & Host

Black Bear Diner; Pleasanton (CA); On-site; USD 21,000 - 29,000; Full time

Job summary

Black Bear Diner Pleasanton is seeking a friendly host to welcome guests, take orders, and assist with dining room duties. You will greet customers, manage a radio headset, and ensure accurate cash handling and payments.

The role emphasizes punctuality, uniform compliance, and maintaining a clean, inviting dining environment. You will support to-go orders, phone inquiries, and teamwork with the restaurant staff.

Qualifications

• Be punctual to begin your work.
• Maintain a neat, clean appearance at all times.
• Wear proper uniform and name badge at all times.
• Wear and communicate through Radio headset at all times during work shift.
• Always asked Guests if they enjoy their meal and thank them, inviting them to return.
• Handle cash and credit card transactions accordingly.
• Balance all sales at end of shift.

Responsibilities

• Greet guests in a friendly, professional manner.
• Take dine-in and to-go orders.
• Operate POS and handle payments.
• Maintain cleanliness of dining and checkout areas.
• Assist in general restaurant duties as directed by management.
• Ensure promo comps and Gift Shop items are correctly entered into POS.

Skills

Guest greeting

Cash handling

Multi-tasking

Phone etiquette

Uniform compliance

Customer service

Tools

POS system

Radio headset

Job description

Black Bear Diner Pleasanton is seeking a friendly host to welcome guests, take orders, and assist with dining room duties. You will greet customers, manage a radio headset, and ensure accurate cash handling and payments.

The role emphasizes punctuality, uniform compliance, and maintaining a clean, inviting dining environment. You will support to-go orders, phone inquiries, and teamwork with the restaurant staff.