Guest Experience Cashier

Kroger Family of Companies; Lake Orion (MI); On-site; USD 25,000 - 36,000; Full time

Job summary

Kroger Family of Companies in Michigan is hiring a Cashier/Checker to deliver outstanding service at the checkout. You will greet customers, process transactions, and help maintain a safe, clean store environment.

Operate the POS, handle cash and card payments, and follow policies for restricted items while supporting pricing accuracy and promotions. The role requires effective communication, basic math skills, and the ability to stay calm in a fast-paced retail setting.

Qualifications

• Customer service experience
• Effective communication skills
• Knowledge of basic math (counting, addition, subtraction)

Responsibilities

• Greet and assist customers at the check lane.
• Process transactions quickly, accurately, and efficiently.
• Operate POS system and handle various tenders (cash, checks, cards, SNAP, EBT, WIC, coupons).
• Adhere to cash handling limits and loss prevention rules.
• Follow guidelines for restricted sale items (Alcohol, Tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Follow policies for postage stamps, gift cards, and coupons.
• Stay current with ads and promotions.
• Follow food safety regulations and safety procedures.
• Create welcoming environment and answer customer questions.

Skills

Customer service

Communication

Math skills

Job description

Kroger Family of Companies in Michigan is hiring a Cashier/Checker to deliver outstanding service at the checkout. You will greet customers, process transactions, and help maintain a safe, clean store environment.

Operate the POS, handle cash and card payments, and follow policies for restricted items while supporting pricing accuracy and promotions. The role requires effective communication, basic math skills, and the ability to stay calm in a fast-paced retail setting.