Guest Experience & Boat Rentals Specialist

Skiers Marine Inc.; Crane Hill (AL); On-site; USD 17,908 - 24,796; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Training & development

Paid time off

Job summary

Skier’s Marine Smith Lake is hiring a Service Assistant | Boat Rental & Guest Experience Specialist to deliver a high-touch guest experience and support the Service Department. You will split time between retail, rentals, and back-end operations, ensuring safety, accuracy, and guest satisfaction in a fast-paced lakeside setting.

The role requires weekend and holiday availability, on-site work, and a proactive, detail-oriented mindset.

Qualifications

• Experience in retail, customer service, marine, powersports, or administrative support is preferred.
• Excellent verbal skills and a can-do attitude.
• Proficient with Google Workspace and Microsoft Office.

Responsibilities

• Greet guests and manage rental check-ins/check-outs, safety briefings, and docking assistance.
• Assist in the Pro Shop with product recommendations and point-of-sale tasks.
• Prepare watercraft: cleaning, inspection, and fueling between uses.
• Document service boats with photos and organize data in Google Drive.
• Coordinate parts, inventory, and warranty documentation; support technicians.
• Maintain data across macOS/Windows systems at a fast pace (55+ WPM).

Skills

Customer service

Verbal communication

Reliability

Driver's license

Tools

Google Workspace

Microsoft Office

Job description

Skier’s Marine Smith Lake is hiring a Service Assistant | Boat Rental & Guest Experience Specialist to deliver a high-touch guest experience and support the Service Department. You will split time between retail, rentals, and back-end operations, ensuring safety, accuracy, and guest satisfaction in a fast-paced lakeside setting.

The role requires weekend and holiday availability, on-site work, and a proactive, detail-oriented mindset.