Guest Experience Bellperson

DoubleTree Dallas Near the Galleria; Dallas (TX); Presencial; USD 26.000 - 38.000; Jornada completa

Descripción de la vacante

DoubleTree Dallas Near the Galleria in Dallas, TX is seeking an Entry level Bellperson to greet guests, assist with check-in/check-out and help with luggage. You will explain hotel facilities, keep the lobby and bellstand clean, post daily events in the lobby, and maintain clear communication across shifts.

Some duties may include airport pickups or valet tasks. Education: High School or equivalent; Experience: customer contact preferred.

Formación

• Education: High School Education or equivalent experience.
• Experience: Customer Contact Experience preferred.
• Skills and Abilities: Ability to communicate with guests, respond to questions, knowledge of hotel services, local area events and activities.
• Ability to drive vans, limousines and automobiles and an excellent driving record as verified by a Motor Vehicle Report preferred.

Responsabilidades

• Show guests to room assisting them with their luggage.
• Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions.
• Check luggage for hotel guests both for day and overnight.
• Maintain the designated stations in the lobby, standing alert to be easily summoned for fronts.
• Open doors while guests are being greeted in a friendly and courteous manner.
• Maintain the cleanliness of the bellstand, lobby and baggage room.
• Post the daily events board and entertainment board in the lobby.
• Maintain an open communication line through all shifts by proper use of intershift log.
• Deliver messages and valet to guest rooms.

Conocimientos

Customer service

Communication skills

Knowledge of hotel services

Local area events awareness

Driver with clean record

Educación

High School diploma or equivalent

Descripción del empleo

DoubleTree Dallas Near the Galleria in Dallas, TX is seeking an Entry level Bellperson to greet guests, assist with check-in/check-out and help with luggage. You will explain hotel facilities, keep the lobby and bellstand clean, post daily events in the lobby, and maintain clear communication across shifts.

Some duties may include airport pickups or valet tasks. Education: High School or equivalent; Experience: customer contact preferred.