Guest Experience Bell Attendant

Cambria Detroit; Detroit (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Cambria Detroit is seeking a dynamic Bell Person to welcome guests, assist with luggage, and provide a warm, professional first impression. You will escort guests to rooms and share information about hotel amenities and local attractions.

A friendly attitude and strong guest service mindset are essential to create a memorable stay. Responsibilities include coordinating shuttle services, maintaining a clean lobby, and handling guest inquiries with courtesy.

Qualifications

• Willingness to assist guests and manage luggage.
• Strong verbal and written English preferred.
• Must read and understand guest requests.

Responsibilities

• Greet guests and assist with luggage.
• Escort guests to rooms and explain amenities.
• Provide local information and transportation options.
• Coordinate shuttle services with staff.
• Ensure lobby area is clean and organized.
• Maintain safety and follow hotel policies.

Skills

Customer service

Communication skills

Luggage handling

Local knowledge Detroit

Education

Basic English proficiency

Job description

Cambria Detroit is seeking a dynamic Bell Person to welcome guests, assist with luggage, and provide a warm, professional first impression. You will escort guests to rooms and share information about hotel amenities and local attractions.

A friendly attitude and strong guest service mindset are essential to create a memorable stay. Responsibilities include coordinating shuttle services, maintaining a clean lobby, and handling guest inquiries with courtesy.