Guest Experience Bartender: Energetic Service & Craft Drinks

Bethyl Laboratories, Inc; Royal Oak (MI); On-site; USD 21,000 - 34,000; Full time

Job summary

JINYA is seeking a Bartender Guest Experience Specialist to deliver exceptional service, describe our menu, take and fulfill orders, and manage payments with precision. You will contribute to a welcoming atmosphere and support the team in a busy dining environment.

The role emphasizes hospitality, knowledge of drinks and food pairings, and adherence to alcohol policies while driving guest satisfaction and revenue growth.

Qualifications

• Guest service mentality and genuine customer focus.
• Strong verbal communication and active listening.
• Energetic, flexible and able to adapt to a fast-paced setting.

Responsibilities

• Maintain a fun, energetic, friendly, and positive experience for guests.
• Offer sincere welcome, thank guests, and solicit feedback.
• Educate guests on offerings and promotions and make recommendations.
• Use up-selling techniques to enhance the guest experience.
• Ensure accurate order taking, beverage preparation, and timely service.
• Process payments and ensure compliance with alcohol policies.

Skills

Guest service mentality

Verbal communication

Energetic & flexible

Calm under pressure

Organized & detail oriented

Wine/beer knowledge

Job description

JINYA is seeking a Bartender Guest Experience Specialist to deliver exceptional service, describe our menu, take and fulfill orders, and manage payments with precision. You will contribute to a welcoming atmosphere and support the team in a busy dining environment.

The role emphasizes hospitality, knowledge of drinks and food pairings, and adherence to alcohol policies while driving guest satisfaction and revenue growth.