Guest-Experience Bartender & Beverage Expert

O'Charley's; Concord (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

O'Charley's is seeking a skilled bartender whose primary focus is to enhance the guest experience through exceptional service. Responsibilities include preparing drinks, maintaining the bar area, and ensuring timely service of food and beverages.

The ideal candidate will have strong knowledge of liquor, menus, and service sequences, ensuring every guest feels appreciated. Candidates must be able to handle basic math for transactions and maintain a positive, outgoing demeanor.

Qualifications

• Ability to serve alcohol according to state law.
• Comprehension of the primary language of the work location.
• Ability to perform basic money handling calculations.
• Capable of standing for up to five hours.
• Good balance and ability to lift items weighing up to 25 pounds.

Responsibilities

• Provide exceptional service and recommendations to guests.
• Communicate clearly and enthusiastically with guests and team members.
• Ensure prompt food and beverage delivery.
• Maintain cleanliness and appearance of the bar.
• Prepare quality drinks following bar accounting procedures.

Skills

Guest relations

Liquor knowledge

Menu knowledge

Service sequences

Alcohol awareness

Point of Sale operation

Quality service and standards

Recipes and garnishes

Money handling

Floor plan

Specials

Sidework duties

Job description

O'Charley's is seeking a skilled bartender whose primary focus is to enhance the guest experience through exceptional service. Responsibilities include preparing drinks, maintaining the bar area, and ensuring timely service of food and beverages.

The ideal candidate will have strong knowledge of liquor, menus, and service sequences, ensuring every guest feels appreciated. Candidates must be able to handle basic math for transactions and maintain a positive, outgoing demeanor.