Guest Experience Barista - Resort Café

Hei Hotels Inc.; Orlando (FL); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical & Dental

401(k) with match

Hotel room discounts

Job summary

HEI Hotels and Resorts is seeking a friendly Barista to join our team on-site at Wyndham Bonnet Creek in Orlando, FL. You will craft beverages, take orders, and ensure a welcoming guest experience in a fast-paced resort setting.

Responsibilities include accurate order preparation, cash handling, ringing checks, and maintaining clean, organized service areas while delivering exceptional service to guests and associates alike.

Qualifications

• Basic mathematical skills to operate a cash register and handle payments.
• Ability to operate a keyboard and POS procedures.
• Excellent verbal and written communication with guests.
• Ability to resolve conflicts and negotiate solutions tactfully.

Responsibilities

• Greet customers immediately with a friendly and sincere welcome.
• Prepare customers’ orders as requested accurately and efficiently.
• Ring guest checks and process payments correctly.
• Balance the cash drawer and reconcile at shift end.
• Maintain clean and organized work and service areas.

Skills

Customer service

Communication

Cash handling

Conflict resolution

Tools

POS system

Job description

HEI Hotels and Resorts is seeking a friendly Barista to join our team on-site at Wyndham Bonnet Creek in Orlando, FL. You will craft beverages, take orders, and ensure a welcoming guest experience in a fast-paced resort setting.

Responsibilities include accurate order preparation, cash handling, ringing checks, and maintaining clean, organized service areas while delivering exceptional service to guests and associates alike.