Terrain Park Attendant - All Experience Levels

Palisades Tahoe Resort, LLC; Olympic Valley (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free skiing & passes

Healthcare options

Discounts on gear and apparel

401(k) match

Free lift tickets

Food & beverage discounts

Store discounts

Employee Assistance Program (EAP)

Job summary

Alterra Mountain Company is seeking a Seasonal Terrain Park Attendant at Palisades Tahoe in Olympic Valley, CA. You will maintain park features, assist with guest safety and education, and support crowd control during events. The role requires excellent customer service, strong skiing/snowboarding ability, and the stamina to work outdoors in varied conditions.

EMT/First Aid training is a plus. Join a team that offers free skiing, healthcare options, employee discounts, a 401(k) match, and access

Qualifications

• Customer service and safety awareness are essential.
• Be able to understand and follow verbal and written instructions.
• Maintain a neat appearance per grooming standards.
• Punctual and able to work as part of a team.
• Advanced skiing or snowboarding ability required.

Responsibilities

• Provide guests with top quality customer service in a friendly and positive manner.
• Install and maintain park signage, closures, trail markings, fencing and banner tape.
• Monitor terrain features by visual inspection and testing according to company policy.
• Maintain ongoing monitoring and maintenance of terrain features and equipment in the parks.
• Assist with special events including erection and maintenance of equipment.
• Participate in user education and training.
• Keep skiers and riders moving through park.
• Assist Patrol with crowd control in the event of an injury.
• Assist with special events set-up and tear-down.
• Works late as necessary.

Skills

Customer service

Safety awareness

Strong communication

Teamwork

Advanced skiing/snowboarding

Education

High School Diploma or GED

EMT or First Aid training

Job description

Seasonal Palisades Tahoe We share the spirit of these legendary mountains with the world. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Job Summary:

Works in a utility capacity, by transferring from one task to another, monitoring and maintaining terrain features in the freestyle parks and other locations where applicable. Acts as host in regard to crowd supervision, safety awareness education, Freestyle Terrain Park etiquette and guest relations. Applicants must be 18 years of age.

A Great Job and Benefits to Match:

• Free skiing + riding privileges to 17 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!
• Healthcare options for both Seasonal & Year-Round employees
• Generous discounts on outdoor gear, apparel, etc.
• 401(k) plan with generous company match
• Free and discounted lift tickets
• 25%-50% discount at Food & Beverage locations at Palisades & Alpine
• 40% discount at Palisades Tahoe operated retail stores, including The North Face, Patagonia, Oakley, and more!
• Employee Assistance Program (EAP)

Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:

• Provide guests with top quality customer service in a friendly and positive manner.
• Install and maintain park signage, closures, trail markings, fencing and banner tape.
• Monitor terrain features by visual inspection and testing according to company policy.
• Maintain ongoing monitoring and maintenance of terrain features and equipment in the parks.
• Assist with special events including erection and maintenance of equipment.
• Participate in user education and training.
• Keep skiers and riders moving through park.
• Assist Patrol with crowd control in the event of an injury.
• Assist with special events set-up and tear-down.
• Works late as necessary.

Competencies and Job Requirements:

• Effective communication skills, oral & written
• Strong sense of customer service & safety awareness
• Able to understand and follow verbal and written instructions.
• Have a neat & clean appearance in compliance with the company grooming standards
• Punctual, able to report at scheduled start time
• Work well as part of a team.
• Must be an advanced skier or snowboarder

Physical Requirements:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, smell, and ski.
• Must be capable of walking or standing 90% or more of a normal 8 hour work shift.
• Must be capable of frequently carrying, lifting, pushing or pulling up to 80lbs.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.

Working Conditions:

Indoor/Outdoor: While performing the duties of this job, the employee will frequently be exposed to outside weather conditions, include extreme cold and blizzard like conditions. Hazardous Materials/Noise: The noise level in the work place is usually moderate.

Equipment Used in Job:

• Skis/snowboard, rakes, shovels, other equipment

Education and Experience:

Required: High School Diploma or GED One to three months related experience and/or training; or equivalent combination of education and experience. Preferred Previous Terrain Park Attendant experience. EMT or First Aid training. A Motor Vehicle Record review may be required as part of your job.

For information on Alterra Mountain Company’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at www.alterramtnco.com/social-responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. Work alongside California’s best terrain in our vibrant and enthusiastic community. Receive retail and restaurant discounts, season passes for eligible dependents and free tram access. Full-time, part-time, and on-call staff ski free at 14 iconic resorts, including Palisades Tahoe.

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