Guest Experience Attendant — Flexible Schedule

Kimpton Hotels & Restaurants; Portland (OR); On-site; USD 21,000 - 26,000; Full time

Job summary

Kimpton Hotels & Restaurants in Portland, OR is seeking a dedicated housekeeper to maintain the hotel's lobby and guest room areas while delivering exceptional service to guests.

You will keep public areas clean, assist with meeting-space setup, and help ensure a welcoming, spotless environment. A high school diploma is preferred and flexibility to work evenings, weekends, and holidays is expected.

Qualifications

• High School Diploma is preferred.
• Minimum 1 year of customer service experience.
• Housekeeping experience is a plus.
• Demonstrated passion for customer service and strong verbal communication.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Ensure that the lobby, hallways, public areas, including the sidewalk, brass awning poles, signage, entrance, and alley are kept clean.
• Clean and set-up meeting room functions according to the function sheets.
• Deep cleaning of areas including the shampooing of rooms and public spaces as assigned.
• Set up and maintain complimentary hotel lobby functions including the morning coffee service and nightly concierge events.
• Deliver housekeeping items to guest rooms upon request from the front desk.
• Get assignments, keys, pager, and special guest requests from your supervisor at the beginning of your shift.
• Check and replenish your supplies and cleaning tools.
• Quickly respond to guest requests in a friendly manner.
• Return lost items with proper documentation to the Housekeeping Department.
• We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post at times, as we all do.

Skills

1 year experience

Verbal communication

Basic writing

Passion for customer service

Education

High School Diploma (preferred)

Job description

Kimpton Hotels & Restaurants in Portland, OR is seeking a dedicated housekeeper to maintain the hotel's lobby and guest room areas while delivering exceptional service to guests.

You will keep public areas clean, assist with meeting-space setup, and help ensure a welcoming, spotless environment. A high school diploma is preferred and flexibility to work evenings, weekends, and holidays is expected.