Guest Experience Attendant — Fast-Paced Food & Beverage

Cherokee Nation Businesses; Mississippi; On-site; USD 17,000 - 22,000; Full time

Job summary

Cherokee Nation Businesses is seeking a Fountain Worker for Gold Strike Casino in Mississippi. You will deliver excellent guest service, take and deliver orders, handle cash, and keep dining areas clean and organized to ensure a smooth guest experience.

The role requires the ability to work varied shifts—including weekends and holidays—and at least one year of experience as a food handler and guest service. The position is full-time and on site at Gold Strike Casino (MS).

Qualifications

• One (1) year of experience as a food handler in a similar, high-volume, fast-paced restaurant.
• One (1) year of guest service experience.
• Ability to work varied shifts, including weekends and holidays.

Responsibilities

• Take and place orders and serve and garnish food and drinks efficiently and accurately in the work area, as applicable.
• Collect money, while following all proper cash handling and comp procedures.
• Maintain the cleanliness, sanitation, and appearance of the front and back of house, clear tables, and counters; sweep and maintain the cleanliness of the dining area without interfering with the comfort of guests.
• Pack and complete orders as per guests' preference with any necessary condiments.
• Properly label and date products per safety and sanitation procedures.
• Perform opening and closing duties based on shift assignment.
• Unload warehouse orders and stock the orders to designated storage maintaining organization, stocking and replenishing products as needed in workstation, counters, tables, etc.
• Resolve guest complaints within the scope of authority; otherwise, refer the matter to management, and notify the supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.
• Perform other job-related duties as requested.

Skills

Customer service

Guest service

Interpersonal skills

POS familiarity

Multitasking

Tools

POS systems

Job description

Cherokee Nation Businesses is seeking a Fountain Worker for Gold Strike Casino in Mississippi. You will deliver excellent guest service, take and deliver orders, handle cash, and keep dining areas clean and organized to ensure a smooth guest experience.

The role requires the ability to work varied shifts—including weekends and holidays—and at least one year of experience as a food handler and guest service. The position is full-time and on site at Gold Strike Casino (MS).