Guest Experience Associate — Skincare Bar

FACE FOUNDRIÉ; San Diego (CA); On-site; USD 26,174 - 30,307; Full time

Benefits offered by this job

Product discounts and service perks

Paid onboarding and ongoing training

Paid time off and sick time

401k

Growth opportunities

Inclusive culture

Job summary

FACE FOUNDRIÉ in Point Loma, CA seeks a Front Bar Receptionist to create an exceptional first and last impression for every guest. Pay range $19.00–$22.00 per hour + commissions; full/part-time options available. You will manage scheduling, support sales goals, and keep the studio polished and guest-ready at all times.

The role emphasizes guest service, product education, and assisting estheticians with booking while representing a nationally expanding skincare brand.

Qualifications

• 1+ year of guest service experience required.
• Availability to work evenings and weekends required.
• Sales experience preferred (retail or service industry).
• Comfortable with digital systems (Boulevard, Gsuite, training platforms).
• Strong organizational and multitasking skills.
• Salon, spa, or hospitality experience preferred.
• Strong communication skills and team-oriented mindset.
• A passion for skincare and service excellence.
• Ability to stand for extended periods and perform physical tasks.
• Ability to lift up to 25 lbs regularly.

Responsibilities

• Deliver warm, professional, and consistent guest service from check-in to checkout.
• Maintain an organized and efficient schedule using Boulevard POS.
• Support estheticians by ensuring seamless appointment flow and accurate booking.
• Uphold FACE FOUNDRIÉ service standards at all times.
• Demonstrate, recommend, and sell FACE FOUNDRIÉ products confidently.
• Meet or exceed personal and studio retail sales goals.
• Educate guests on products, memberships, and promotions.
• Process all client transactions accurately through Boulevard POS, ensuring proper payment documentation and compliance with company procedures.
• Maintain a clean, organized, and fully stocked studio environment.
• Monitor supply levels and communicate inventory needs to management.
• Assist with daily operational tasks including laundry, restocking, and back stock organization.
• Perform opening and closing procedures including sanitizing and cleaning.
• Follow all safety, sanitation, hygiene, and board-compliant protocols.
• Accurately follow company timekeeping procedures.
• Attend mandatory product trainings and team meetings.
• Represent FACE FOUNDRIÉ professionally in-studio and at local events.
• Support in-store promotions and seasonal campaigns.
• Participate in Photo and Video content for Social Media.

Skills

Guest service experience

Evenings/weekends availability

Sales experience

Strong communication

Strong organizational skills

Team-oriented mindset

Skincare passion

Physical stamina

Tools

Boulevard POS

GSuite

Job description

FACE FOUNDRIÉ in Point Loma, CA seeks a Front Bar Receptionist to create an exceptional first and last impression for every guest. Pay range $19.00–$22.00 per hour + commissions; full/part-time options available. You will manage scheduling, support sales goals, and keep the studio polished and guest-ready at all times.

The role emphasizes guest service, product education, and assisting estheticians with booking while representing a nationally expanding skincare brand.