Guest Experience Associate: Private Locker Room & Wellness

Samost Jewish Family and Children's Service of Southern New Jersey; Cherry Hill Township (NJ); On-site; USD 35,000 - 50,000; Full time

Job summary

Samost Jewish Family and Children's Service of Southern New Jersey is seeking an operations coordinator for the JCC. The role involves overseeing daily operations, providing superior customer service to JCC members, and maintaining adherence to COVID-19 safety protocols. Candidates should have proven customer service skills, familiarity with various computer programs, and a friendly demeanor. This position requires flexibility for early AM, PM, and weekends, and includes responsibilities such as maintaining records and managing amenities.

Qualifications

• Friendly outgoing personality.
• Ability to work well with others toward a common goal.
• Ability to work in multiple computer programs.

Responsibilities

• Provide superior customer service to JCC members.
• Maintain records and statistics of JCC amenities.
• Ensure adherence to COVID-19 safety protocols.
• Oversee daily operations of JCC Private Locker Room.
• Greet and communicate with JCC members.
• Assist in promoting agency-wide programs.

Skills

Customer service skills

Communication skills

Troubleshooting amenities

Microsoft Office skills

Education

First Aid and CPR / AED certifications

Tools

Daxko

Group Ex Pro

MindBody

Job description

Samost Jewish Family and Children's Service of Southern New Jersey is seeking an operations coordinator for the JCC. The role involves overseeing daily operations, providing superior customer service to JCC members, and maintaining adherence to COVID-19 safety protocols. Candidates should have proven customer service skills, familiarity with various computer programs, and a friendly demeanor. This position requires flexibility for early AM, PM, and weekends, and includes responsibilities such as maintaining records and managing amenities.