Guest Experience Associate - Parks & Recreation

beltonmo; Belton (MO); On-site; USD 17,000 - 22,000; Part time

Job summary

Belton Parks & Recreation is seeking a Front Desk Attendant for High Blue. You will serve as a friendly ambassador, greet patrons, handle registrations, sell memberships, and process facility reservations.

Knowledge of passes, programs, and RecTrac is a plus. The role requires strong customer service, patience, and the ability to work at the front desk with a cheerful attitude and attention to detail.

Qualifications

• Ability to greet patrons and answer questions in a friendly, helpful manner.
• Experience handling registrations, memberships, and facility reservations.
• Knowledge of program offerings and pass types.
• Basic cash handling and receipt processing.
• Familiarity with RecTrac and cash register operations.

Responsibilities

• Greet patrons, take registrations for programs, sell memberships, and process facility reservations.
• Answer inquiries and handle customer service issues.
• Provide tours and assist in promoting programs.
• Supervise front desk and rental areas to ensure policies are followed.
• Open and close High Blue; maintain pass-holder records; assist with mailings and promotions.
• Maintain front desk area clean and organized.
• Assist with training new staff.

Skills

Customer service

Communication skills

Cash handling

Problem solving

Public interaction

Education

High School diploma or GED

CPR/First Aid/AED certification preferred

Tools

RecTrac

Cash register

Job description

Belton Parks & Recreation is seeking a Front Desk Attendant for High Blue. You will serve as a friendly ambassador, greet patrons, handle registrations, sell memberships, and process facility reservations.

Knowledge of passes, programs, and RecTrac is a plus. The role requires strong customer service, patience, and the ability to work at the front desk with a cheerful attitude and attention to detail.