Guest Experience Associate: Merchandising & Store Operations

The TJX Companies, Inc.; Gloucester (MA); On-site; USD 32,000 - 42,000; Full time

Job summary

TJX Companies in Massachusetts is seeking a front-line team member for TJ Maxx stores to deliver a superior customer experience, keep the store clean, and support daily operations across departments.

You will engage shoppers, process purchases, promote credit and loyalty programs, and help uphold merchandising standards in a fast-paced retail environment.

Join a diverse team at a leading off-price retailer, with opportunities to learn, grow, and contribute to store success.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback

Job description

TJX Companies in Massachusetts is seeking a front-line team member for TJ Maxx stores to deliver a superior customer experience, keep the store clean, and support daily operations across departments.

You will engage shoppers, process purchases, promote credit and loyalty programs, and help uphold merchandising standards in a fast-paced retail environment.

Join a diverse team at a leading off-price retailer, with opportunities to learn, grow, and contribute to store success.