Guest Experience Associate — Luxury Cinema

Cinépolis USA; Euless, Northern (TX, KY); Hybride; USD 17 000 - 25 000; Temps partiel

Avantages offerts par ce poste

Employee discount on tickets, food, &/

Milestone anniversary gifts

Résumé du poste

Cinépolis USA is seeking a part-time Cast Member to deliver friendly guest service in a fast-paced cinema environment. You will handle concessions, cashier duties, and stock management while maintaining cleanliness across lobby, concessions, and theaters.

Responsibilities include greeting guests, assembling orders, operating POS terminals, resolving guest concerns, and supporting staff with seating and crowd control as needed.

Qualifications

• Proficient guest service, administrative and follow-up skills.
• Capable communication with guests, supervisors, peers, vendors, or partners.
• Standing, walking, lifting, twisting, traversing stairs, and bending frequently.
• Ability to meet tight deadlines under minimal supervision.

Responsabilités

• Guarantee guest service is professional, helpful, thorough, and timely.
• Concession preparation, cashiering, and maintenance duties.
• Set up and maintain stock levels for box office and concessions.
• Greet guests, assemble orders, operate POS terminals, and give correct change.
• Maintain cleanliness of all areas including concessions, box office, lobby, restrooms, and auditoriums.
• Assist with crowd control and seating as needed.
• Inform management of guest issues and maintenance requests.
• Ensure security of box office cash and tickets.
• Assist with other duties as assigned.

Connaissances

Guest service

Cash handling

POS proficiency

Mathematical skills

Communication

Outils

POS terminals

Description du poste

Cinépolis USA is seeking a part-time Cast Member to deliver friendly guest service in a fast-paced cinema environment. You will handle concessions, cashier duties, and stock management while maintaining cleanliness across lobby, concessions, and theaters.

Responsibilities include greeting guests, assembling orders, operating POS terminals, resolving guest concerns, and supporting staff with seating and crowd control as needed.