Guest Experience Associate - Host, Cashier & Bussing

Black Bear Diner; Tempe (AZ); On-site; USD 19,000 - 30,000; Full time

Job summary

Black Bear Diner in Tempe, AZ is seeking a Server Support Team member to help ensure guests have a positive, friendly dining experience. You will greet guests, seat them per preferences, take orders, relay messages to servers, and help maintain clean dining rooms and restrooms.

This role requires patience, a good sense of humor, enthusiasm, and the ability to multi-task and stay calm under pressure. You may work flexible hours, including nights, weekends, and holidays, and may assist with

Qualifications

• Patience and a friendly, guest-focused attitude are essential.
• Ability to greet guests warmly and seat them per their preferences.
• Experience taking orders, processing payments, and closing checks.
• Willing to work flexible hours, including nights, weekends, and holidays.
• Maintain clean dining areas and assist servers as needed.

Responsibilities

• Greet guests warmly and seat them based on preferences.
• Take food and beverage orders and enter them in the POS.
• Assist servers and maintain service stations.
• Process payments and close checks accurately.
• Maintain cleanliness of entrance, lobby, dining room and restrooms.
• Support staff with restocking and side work as assigned.

Skills

Patience

Good Sense of Humor

Enthusiastic

Multi-tasking

Calm under pressure

Greet guests warmly

Balance guest flow

Tools

Point-of-Sale system

Job description

Black Bear Diner in Tempe, AZ is seeking a Server Support Team member to help ensure guests have a positive, friendly dining experience. You will greet guests, seat them per preferences, take orders, relay messages to servers, and help maintain clean dining rooms and restrooms.

This role requires patience, a good sense of humor, enthusiasm, and the ability to multi-task and stay calm under pressure. You may work flexible hours, including nights, weekends, and holidays, and may assist with