Guest Experience Associate — Golf & Shop

popstroke-job-board-1924

Glendale (AZ)

On-site

USD 21,000 - 30,000

Full time

4 days ago

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Job summary

PopStroke is a hospitality-focused venue in Glendale, AZ, hiring to welcome guests, guide them through the experience, and serve beverages and ice cream at the golf counter. You will assist with retail purchases, keep the golf shop stocked, and help ensure guest satisfaction across indoor and outdoor areas.

We seek candidates with guest service or hospitality experience, availability on weekends/holidays, and strong communication and teamwork skills.

Qualifications

Guest service experience in a high-volume environment.
Must be available to work weekends and holidays.
Prior POS system experience preferred.
Excellent communication and guest service skills.
Strong teamwork skills.

Responsibilities

Welcome guests on arrival and acquaint them with the property.
Explain the venue, check guests in, and equip them to play.
Serve beverages and ice cream at the golf counter; assist with retail purchases.
Maintain the golf shop fully stocked.
Remove trash and keep golf shop and courses organized.
Ensure cleanliness of all golf areas and restrooms; restock stations.
Answer inquiries regarding the venue, pricing, membership, and info.
Handle cash and credit transactions; balance drawers and use POS securely.
Collaborate with team members to create a memorable guest experience.
Assist guests with play, course rules, and PopStroke app.
Work indoors and outdoors; perform other duties as assigned.