Guest Experience Associate — Golf Club Operations

North American Transportation Management Institute; Florida; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Uniform provided

Golf Privileges during off peak hours

50% OFF Food & Beverage purchases

Employee Discount Program on all Golf 

Merchandise

Participation in company 401k program;

after 1 year with company or 1,000 hrs

Job summary

Atlantic National Golf Club is seeking Golf Operations Outside Service personnel to provide consistent, high-quality service to guests. You will be trained to assist with bag handling, guest directions, golf car fleet maintenance, and maintaining clean, welcoming facilities.

The role emphasizes hospitality and teamwork to ensure a superior golf experience. Responsibilities include greeting guests, resolving minor problems, managing range and carts, and coordinating with shop staff to ensure

Qualifications

• Strong customer service skills and professional demeanor.
• Ability to handle guest inquiries and complaints.
• Willingness to comply with club policies.
• Attention to cleanliness and safety rules.

Responsibilities

• Meet and greet customers warmly and professionally.
• Handle minor guest problems and refer major issues to management.
• Follow procedures for golf car fleet management and report incidents.
• Maintain order and flow of player traffic and range ball recovery.
• Keep all work areas neat, clean, and stocked with supplies.
• Assist guests with club rules, etiquette, and safety precautions.
• Coordinate with golf shop/starter/ranger for smooth golf course transitions.

Skills

Customer service

Communication

Teamwork

Tools

Golf cart fleet management

Job description

Atlantic National Golf Club is seeking Golf Operations Outside Service personnel to provide consistent, high-quality service to guests. You will be trained to assist with bag handling, guest directions, golf car fleet maintenance, and maintaining clean, welcoming facilities.

The role emphasizes hospitality and teamwork to ensure a superior golf experience. Responsibilities include greeting guests, resolving minor problems, managing range and carts, and coordinating with shop staff to ensure