Guest Experience Associate - Golf & Club Concierge

Willowbrook Golf Course; Winter Haven (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Willowbrook Golf Course in Winter Haven, FL is seeking a Guest Services Attendant to provide friendly, attentive service to our guests, assist with bag handling and club cleaning, and help maintain facilities.

You will educate players about the game, direct start of play when needed, manage club rental records, assist with food and beverage tasks, and uphold safe work practices. Training or one month of related experience preferred.

Qualifications

• One month of related experience or training.
• Regular and reliable attendance.
• Hospitality environment experience preferred.

Responsibilities

• Assists with the overall upkeep of Willowbrook.
• Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
• Assists in educating players regarding the game.
• Directs start of play when necessary.
• Maintains accurate records of golfers renting clubs.
• Services the customer who is renting golf clubs and cleans rental clubs upon return.
• Assists with food and beverage activities.
• Incorporates safe work practices in job performance.
• Performs other duties as required.

Skills

Guest services

Customer service

Job description

Willowbrook Golf Course in Winter Haven, FL is seeking a Guest Services Attendant to provide friendly, attentive service to our guests, assist with bag handling and club cleaning, and help maintain facilities.

You will educate players about the game, direct start of play when needed, manage club rental records, assist with food and beverage tasks, and uphold safe work practices. Training or one month of related experience preferred.