Guest Experience Associate — Front Desk & VIP Service

Schulte Hospitality Group; Columbia (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine

Health Insurance

401k Plan

Paid Parental Leave

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Job summary

Schulte Hospitality Group in Columbia, SC, seeks a Guest Service Representative to greet guests, manage check-ins, and ensure a warm, seamless experience. You will assist with phones, welcome amenities, and coordinate with teams to meet guest needs.

This role includes daily pay options, a robust benefits package, and opportunities for career growth within SHG. Join a service-focused culture that values hospitality, integrity, and teamwork.

Qualifications

• Basic computer skills, including common hotel software and word processing.
• Excellent written and verbal communication skills.Strong time-management and multitasking abilities.

Responsibilities

• Greet guests upon arrival and provide personal recognition.
• Answer phones promptly and route inquiries or requests.
• Assist with check-in/check-out and room amenities.
• Handle guest requests with courtesy and professionalism.
• Maintain front desk area in a clean, organized state.

Skills

Basic computer skills

Effective communication

Time management

Education

High School diploma

1 year Front Desk Operations

Job description

Schulte Hospitality Group in Columbia, SC, seeks a Guest Service Representative to greet guests, manage check-ins, and ensure a warm, seamless experience. You will assist with phones, welcome amenities, and coordinate with teams to meet guest needs.

This role includes daily pay options, a robust benefits package, and opportunities for career growth within SHG. Join a service-focused culture that values hospitality, integrity, and teamwork.