Guest Experience Associate - Front Desk Hospitality

Sonder; Florence (SC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental and vision insurance

Flexible vacation

Wellness and volunteering days

Annual credits and discounts for stays

Job summary

Sonder is seeking a customer-focused individual to join its team in Florence, South Carolina. In this role, you will be the face of Sonder, supporting guests through technology and service interactions to enhance their experience.

The ideal candidate will have hospitality experience, possess excellent problem-solving skills, and be comfortable in a fast-paced environment. Benefits include competitive compensation, medical insurance, and workplace flexibility.

Qualifications

• Experience in hotels, restaurants, or customer-facing hospitality roles.
• Personable and service-minded with excellent communication skills.
• Ability to remain standing for long periods and lift items up to 50 pounds.

Responsibilities

• Guide guests through the Sonder experience for a seamless stay.
• Handle guest interactions with professionalism and high service quality.
• Support back-of-house operations as needed.

Skills

Customer service experience

Problem-solving skills

Strong computer literacy

Organized and detail-oriented

Flexibility in schedule

Language proficiency besides English

Job description

Sonder is seeking a customer-focused individual to join its team in Florence, South Carolina. In this role, you will be the face of Sonder, supporting guests through technology and service interactions to enhance their experience.

The ideal candidate will have hospitality experience, possess excellent problem-solving skills, and be comfortable in a fast-paced environment. Benefits include competitive compensation, medical insurance, and workplace flexibility.