Guest Experience Associate - Flexible Shifts & Tips

Potbelly Sandwich Works; Naperville (IL); On-site; USD 21,008 - 21,697; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with company match

Paid Time Off

Paid Parental Leave

FSA/HSA with Employer Contribution

Commuter Benefit Program

Employee Assistance Program

Discount Program

Flexible Work Schedule

Career growth opportunities

Job summary

Potbelly Sandwich Works in Naperville, IL is hiring associates to deliver fast, friendly service in a lively, customer-focused setting. You will help customers enjoy their lunch by preparing fresh sandwiches and beverages, maintaining a clean, inviting space, and contributing to a positive team atmosphere.

At 16+ years old with strong communication and teamwork, you’ll thrive in a bustling kitchen. Eligible IL applicants must complete food safety training within 30 days.

Qualifications

• Must be at least 16 years old.
• Illinois applicants must become food safety certified within 30 days of employment.

Responsibilities

• Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager.
• Comply with health and safety standards for food, cleanliness and safety.
• Restock food line, chips and cooler.
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently.
• If 18 or older, use of the automatic slicer to prep food items.
• Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash.
• Operate cash register: handle, balance and follow all cash handling procedures.
• Effectively handle customer complaints/issues.
• Takes delivery/catering/pickup orders over the phone.
• Other duties as assigned

Skills

Customer service

Communication

Team player

Physical stamina

Food safety awareness

Job description

Potbelly Sandwich Works in Naperville, IL is hiring associates to deliver fast, friendly service in a lively, customer-focused setting. You will help customers enjoy their lunch by preparing fresh sandwiches and beverages, maintaining a clean, inviting space, and contributing to a positive team atmosphere.

At 16+ years old with strong communication and teamwork, you’ll thrive in a bustling kitchen. Eligible IL applicants must complete food safety training within 30 days.