Guest Experience Associate | Flexible Schedule

Flippers Pizza Co.; Town of Florida (NY); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Competitive salary

Employee discounts

Flexible schedule

Free food & snacks

Job summary

Flippers Pizza Co. in Town of Florida, NY is seeking a dynamic Front of House Employee to create a welcoming atmosphere and ensure a positive guest experience.

You will greet guests, take orders, process payments with a POS, deliver meals, maintain cleanliness, and respond to customer needs to keep service smooth. This role requires excellent customer service, clear communication, teamwork, and flexibility to work mornings, evenings, weekends, and holidays, with opportunities for advancement and

Qualifications

• Customer service experience in hospitality or retail.
• Excellent verbal communication skills.
• Able to handle orders accurately and efficiently.
• Teamwork-oriented with a positive attitude.
• Flexible to work various shifts, including mornings, evenings, weekends, and holidays.
• Must stand for long periods and stay active during busy periods.
• Knowledge of health and safety standards; willing to obtain food handler certification.

Responsibilities

• Greet customers as they enter, provide menus, and answer questions about food and beverages.
• Take orders, process payments with POS, and ensure correct receipts and change.
• Deliver food and beverages promptly, verify order accuracy, and address needs.
• Maintain dining area cleanliness and ensure health standards in public spaces.
• Address and diplomatically resolve customer complaints to maintain satisfaction.

Skills

Customer Service

Communication

Efficiency

Teamwork

Flexibility

Stamina

Health & Safety

Job description

Flippers Pizza Co. in Town of Florida, NY is seeking a dynamic Front of House Employee to create a welcoming atmosphere and ensure a positive guest experience.

You will greet guests, take orders, process payments with a POS, deliver meals, maintain cleanliness, and respond to customer needs to keep service smooth. This role requires excellent customer service, clear communication, teamwork, and flexibility to work mornings, evenings, weekends, and holidays, with opportunities for advancement and