Front of House Employee

Flippers Pizzeria; Saint Petersburg (FL); Presencial; USD 25.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Opportunity for advancement

Training & development

Descripción de la vacante

Flippers Pizzeria in Saint Petersburg, FL is seeking a Front of House Employee responsible for providing excellent customer service in a dynamic, fast-paced environment. The role includes greeting guests, taking orders, managing payments, and ensuring cleanliness. Ideal candidates will have customer service experience and strong communication skills. Benefits include competitive salary, employee discounts, and opportunities for advancement.

Formación

• Prior experience in a customer-facing role, preferably in a hospitality or retail setting.
• Excellent verbal communication skills.
• Ability to handle orders accurately and efficiently.

Responsabilidades

• Greet customers as they enter the establishment.
• Take orders accurately and process payments efficiently.
• Deliver food and beverages to customers in a timely manner.
• Maintain the cleanliness of the dining area.
• Address and resolve customer complaints diplomatically.

Conocimientos

Customer Service Experience

Communication Skills

Efficiency and Accuracy

Teamwork Skills

Flexibility

Physical Stamina

Health and Safety Awareness

Descripción del empleo

Benefits

• Competitive salary
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Training & development

The Location

1045 4th Street North
St Pete, FL

The Opportunity

Serving at Flippers Pizzeria requires excellent customer service that matches our excellent pizza!

Position Overview

We are looking for a dynamic and customer-oriented Front of House Employee to join our team. This role is crucial for creating a welcoming atmosphere and ensuring a positive customer experience. Responsibilities may include greeting guests, taking orders, managing payments, and maintaining cleanliness in the dining area.

Key Responsibilities

• Customer Interaction: Greet customers as they enter the establishment, provide them with menus, and answer any initial questions regarding food and beverage options.
• Order Handling: Take orders accurately, process payments efficiently using POS systems, and ensure that customers receive the correct change and receipts.
• Service Delivery: Deliver food and beverages to customers in a timely manner, ensure all orders are correct, and respond promptly to any additional customer needs.
• Cleanliness and Maintenance: Maintain the cleanliness of the dining area, including tables, chairs, and service stations, throughout the shift. Ensure all public areas meet health and safety standards.
• Problem Resolution: Address and resolve customer complaints diplomatically, ensuring customer satisfaction and maintaining the establishment's reputation.

Qualifications

• Customer Service Experience: Prior experience in a customer-facing role, preferably in a hospitality or retail setting, with a proven track record of delivering excellent customer service.
• Communication Skills: Excellent verbal communication skills, with the ability to clearly and effectively interact with customers and team members.
• Efficiency and Accuracy: Ability to handle orders accurately and efficiently, even in a high-pressure environment.
• Teamwork Skills: Experience working collaboratively in a team-oriented environment, with a positive attitude and willingness to help colleagues.
• Flexibility: Available to work various shifts, including early mornings, evenings, weekends, and holidays.
• Physical Stamina: Capable of standing for long periods and moving quickly during busy periods.
• Health and Safety Awareness: Knowledge of or willingness to learn health and safety standards applicable to food service. Must possess or be willing to obtain relevant food handler certifications.