Guest Experience Associate - Flexible Hours, Bonus & Perks

Drury Hotels Company, LLC; Grand Rapids (MI); On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Quarterly bonus up to $3,200

Flexible scheduling

Hotel discounts

Free room nights

Paid time off

Job summary

Drury Hotels Company, LLC in Grand Rapids, MI is seeking a part-time Front Desk Associate. You will serve as the friendly face of the hotel, handling check-in/out, guest records, and company program promotions.

You may assist with breakfast service and 5:30 p.m. Kickback, contributing to a warm, efficient guest experience. Applicants should be able to communicate in English, multitask well, and work independently as scheduled.

Qualifications

• Warm and friendly manner when interacting with the public.
• Attention to detail while handling multiple tasks.
• Ability to speak and follow directions in English.

Responsibilities

• Check guests in and out and maintain guest records.
• Promote company programs and handle cash transactions.
• Assist with breakfast setup and 5:30 p.m. Kickback service.
• Provide courteous guest service and resolve issues promptly.

Skills

Customer service

Multitasking

Cash handling

English proficiency

Tools

Cash register

Job description

Drury Hotels Company, LLC in Grand Rapids, MI is seeking a part-time Front Desk Associate. You will serve as the friendly face of the hotel, handling check-in/out, guest records, and company program promotions.

You may assist with breakfast service and 5:30 p.m. Kickback, contributing to a warm, efficient guest experience. Applicants should be able to communicate in English, multitask well, and work independently as scheduled.