Guest Experience Associate — Flexible, Fast-Paced Service

wawa; Pennsauken Township (NJ); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Mental health benefits

ESOP

401(k) matching

Education assistance

Parental leave

Employee discounts

Paid time off

Flexible schedules

Job summary

Wawa is hiring a Customer Service Associate to greet customers, help with purchases, and ensure a welcoming store experience. You will assist with food preparation, operate the register, and support age-restricted product verification and fuel/gift card activation.

The role also involves keeping shelves stocked, the store clean, and upholding safety policies. The position offers pay ranging from $16.50 to $20.25 per hour, with a $1.50 shift differential for overnight hours.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask.
• Must be 16+ years old with reliable transportation.
• Enjoy working in a team environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met both quickly and courteously.
• Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well as keeping our coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.
• Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.
• Help keep our stores clean and safe by following all established policies, procedures, and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.

Skills

Communication

Customer service

Job description

Wawa is hiring a Customer Service Associate to greet customers, help with purchases, and ensure a welcoming store experience. You will assist with food preparation, operate the register, and support age-restricted product verification and fuel/gift card activation.

The role also involves keeping shelves stocked, the store clean, and upholding safety policies. The position offers pay ranging from $16.50 to $20.25 per hour, with a $1.50 shift differential for overnight hours.