Guest Experience Associate — Fast-Paced Restaurant

burgerking; Katy (TX); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Scholarship Program

Emergency fund

Discount program

Provider finder

Wellness program

Pregnancy planning

Job summary

Burger King in Katy, TX is seeking team members for a fast-paced, customer-focused role. You will greet guests, take orders, process payments, and ensure accurate orders while preparing food and keeping areas clean.

The position emphasizes reliability, teamwork, and strong communication as you support drive-thru, front counter, and kitchen tasks, upholding health standards and delivering friendly service.

Qualifications

• Personable, results-oriented self-starter with a go-getter attitude.
• Team contributor and leader who thrives in a fast-paced setting.

Responsibilities

• Greets guests with a smile, receives orders, processes payments and responds appropriately to customer issues.
• Operates cash register or point of sale devices, uses value-added suggestive-selling techniques to generate additional sales opportunities.
• Verifies the accuracy of guests' orders.
• Prepares and packages food and drink products.
• Cleans kitchen area, counters, food preparation areas and utensils.
• Cleans dining room, restrooms, and exterior grounds.
• Maintains Health and Safety standards in work areas.
• Unloads and stocks inventory items as needed.
• Performs duties at multiple workstations (e.g., front counter, Drive-Thru, prep boards, expediter, etc.);
• Prompt and regular attendance on assigned shifts.
• Follows uniform and grooming standards and policies.
• Works to resolve issues that may arise in the restaurant.
• Learns team effectiveness skills; works with others to achieve team goals.
• Responds to guests' needs in a professional and polite manner.
• Communicates in a positive manner with customers, peers, and managers.
• The ability to work well in a fast-paced environment and under pressure.
• Dependable and reliable.
• Good written, math and interpersonal skills.
• Reliable transportation.

Skills

Personable

Results-oriented

Self-starter

Team player

Job description

Burger King in Katy, TX is seeking team members for a fast-paced, customer-focused role. You will greet guests, take orders, process payments, and ensure accurate orders while preparing food and keeping areas clean.

The position emphasizes reliability, teamwork, and strong communication as you support drive-thru, front counter, and kitchen tasks, upholding health standards and delivering friendly service.