Guest Experience Associate — Fast-Paced Frontline Service

popeyes; Bradley (IL); On-site; USD 28,000 - 34,000; Full time

Job summary

A leading quick service restaurant in Illinois is seeking a Team Member to provide exceptional customer service, ensuring that each guest feels welcomed and informed. Responsibilities include managing the drive-thru and lobby, taking orders, and maintaining a clean environment. Ideal candidates should possess strong customer service skills, a friendly attitude, and the ability to work efficiently in a busy setting. This position is entry-level and full-time.

Qualifications

• A smiling face and an upbeat attitude.
• To be sociable and outgoing.
• Possess good customer service and cash handling skills.
• To be dependable and trustworthy.

Responsibilities

• Establish warm and sincere contact with each guest.
• Set up the drive-thru, lobby, and front line areas.
• Take and fill orders; keep your area clean and stocked.
• Provide explanations or assurance to guests about how to best enjoy their dining experience.
• Remain warm and sincere while performing tasks.

Skills

Good customer service skills

Cash handling skills

Sociable and outgoing

Dependable and trustworthy

Upbeat attitude

Job description

A leading quick service restaurant in Illinois is seeking a Team Member to provide exceptional customer service, ensuring that each guest feels welcomed and informed. Responsibilities include managing the drive-thru and lobby, taking orders, and maintaining a clean environment. Ideal candidates should possess strong customer service skills, a friendly attitude, and the ability to work efficiently in a busy setting. This position is entry-level and full-time.