Customer Experience Specialist (Flexible Schedules)

Wawa, Inc.; Ephrata (Lancaster County); On-site; USD 2,066,000 - 2,617,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

ESOP

401(k) matching

Parental leave

Store discounts

Paid time off

Flexible schedules

Job summary

Wawa, Inc. is seeking a Customer Service Associate to greet customers, prepare food, and manage registers in a fast-paced store environment. You will help stock shelves, keep the store clean, and ensure a safe, welcoming experience for every guest.

The role emphasizes teamwork, reliable transportation, and strong communication. It offers competitive hourly pay with a $1.50 shift differential for late-night hours and a broad benefits package for associates.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask like a pro.
• Must be 16+ years old with reliable transportation.
• Enjoy working in a team environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met quickly and courteously.
• Prepare food items such as breakfast items, built-to-order sandwiches, specialty beverages, and pizzas; keep coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, assist with lottery and ID verification for age-restricted products.
• Ensure stores are well-stocked and shelves are fresh, full, and inviting.
• Help keep stores clean and safe by following policies and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, trash, and more.

Skills

Communication skills

Customer service

Team orientation

Multitasking

Job description

Wawa, Inc. is seeking a Customer Service Associate to greet customers, prepare food, and manage registers in a fast-paced store environment. You will help stock shelves, keep the store clean, and ensure a safe, welcoming experience for every guest.

The role emphasizes teamwork, reliable transportation, and strong communication. It offers competitive hourly pay with a $1.50 shift differential for late-night hours and a broad benefits package for associates.