Guest Experience Associate

CAVA - Brickell; Miami (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

CAVA - Brickell in Miami is hiring Team Members to deliver a remarkable guest experience. You will greet guests, educate them about our menu, assemble personalized meals, and maintain cleanliness across the dining area and prep spaces.

The role emphasizes food safety, following recipes, and cross-training to support a fast-paced, hospitality-driven environment. Lifting up to 50 pounds and standing for long periods may be required.

Qualifications

• Experience in a customer-facing role preferred.
• Ability to communicate clearly and warmly with guests.

Responsibilities

• Greet guests with genuine passion and assemble orders as requested.
• Keep the serving line, dining room, and restrooms clean and organized.
• Follow recipes and procedures to maintain food quality and consistency.
• Adhere to safety and sanitation procedures.
• Restock stations and keep them clean and organized.
• Ensure the overall cleanliness of the restaurant.
• Deliver a delicious, unique, and memorable experience to each guest.
• Put deliveries away and perform any additional duties assigned.
• Cross-train across the restaurant to support growth.
• May stand for long periods and lift up to 50 pounds.

Skills

Customer service

Guest interaction

Teamwork

Food safety

Job description

CAVA - Brickell in Miami is hiring Team Members to deliver a remarkable guest experience. You will greet guests, educate them about our menu, assemble personalized meals, and maintain cleanliness across the dining area and prep spaces.

The role emphasizes food safety, following recipes, and cross-training to support a fast-paced, hospitality-driven environment. Lifting up to 50 pounds and standing for long periods may be required.