Guest Experience Associate

Metcalfe's Market; Madison (WI); On-site; USD 28,000 - 36,000; Full time

Job summary

SpartanNash operates a grocery retail environment in Madison, WI, seeking a friendly associate to deliver excellent guest service. You will answer questions, process transactions, and assist customers at the register and self-checkouts.

The role emphasizes accuracy, courtesy, and adherence to store policies. The position requires a high school diploma or GED and offers opportunities to work in a dynamic, customer-focused setting with a robust benefits package.

Qualifications

• Requires high school diploma or GED.
• Retail or customer service experience preferred.
• Strong verbal communication and courteous demeanor required.

Responsibilities

• Provide courteous guest service in person or by phone.
• Process transactions including cash, checks, and electronic payments.
• Operate cash register and assist guests at self-checkouts.
• Maintain clean, organized department and assist with pricing and shelf readiness.
• Follow safety, sanitation, and store policies.

Skills

Customer service

Communication

Arithmetic

Education

High school diploma or GED

Tools

Cash register

Job description

SpartanNash operates a grocery retail environment in Madison, WI, seeking a friendly associate to deliver excellent guest service. You will answer questions, process transactions, and assist customers at the register and self-checkouts.

The role emphasizes accuracy, courtesy, and adherence to store policies. The position requires a high school diploma or GED and offers opportunities to work in a dynamic, customer-focused setting with a robust benefits package.