Guest Experience Associate

Wawa, Inc; Lake City (FL); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

ESOP

Tuition Reimbursement

401(k) Plan

Medical Coverage

Dental Coverage

Prescription Coverage

Flexible Spending Accounts

Paid Time Off

Employee Discounts

Employee Resource Groups

Job summary

Wawa, Inc. is seeking a Customer Service Associate in Florida to greet customers, prepare fresh items, and operate checkout with accuracy. The role emphasizes friendly service, safety and store cleanliness, and participation in a supportive team environment.

You will handle payments, fuel and gift cards, and assist with age-restricted product verification, while maintaining inviting shelves and a welcoming store climate for customers.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask like a pro.
• Must be 16+ years old with reliable transportation.
• Enjoy working in a team environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met both quickly and courteously.
• Prepare food items such as our breakfast items, built-to-order sandwiches, specialty beverages, and pizzas; keep the coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and ID verification for age-restricted products.
• Ensure stores are well-stocked and shelves remain fresh, full, and inviting; follow all policies and complete housekeeping duties.

Skills

Customer service

Communication

Job description

Wawa, Inc. is seeking a Customer Service Associate in Florida to greet customers, prepare fresh items, and operate checkout with accuracy. The role emphasizes friendly service, safety and store cleanliness, and participation in a supportive team environment.

You will handle payments, fuel and gift cards, and assist with age-restricted product verification, while maintaining inviting shelves and a welcoming store climate for customers.