Guest Experience Specialist — Food, Cash & Quick Service

Wawa, Inc; Estero (FL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Mental health benefits

ESOP

401(k) + matching

Education assistance

Paid parental leave

Store discounts

Paid time off

Flexible schedules

Job summary

Wawa, Inc. is looking for a Customer Service Associate in a fast-paced retail setting in Florida. You will greet customers, prepare breakfast items and built-to-order sandwiches, beverages, and pizzas, and keep the coffee station clean and organized.

You will also handle payments, fuel/gift card activations, and assist with age‑restricted product verification. Community-focused role with benefits including health coverage, 401(k), ESOP, education assistance, and paid time off.

Qualifications

• Excellent communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

Responsibilities

• Greet and engage with customers to ensure needs are met quickly and courteously.
• Prepare food items including breakfast items, built-to-order sandwiches, beverages, and pizzas; keep coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, assist with lottery and age-restricted product verification.
• Ensure shelves are stocked, fresh, and inviting; maintain store cleanliness and safety per policy.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, and trash removal.

Skills

Communication

Customer service

Team player

Age 16+

Job description

Wawa, Inc. is looking for a Customer Service Associate in a fast-paced retail setting in Florida. You will greet customers, prepare breakfast items and built-to-order sandwiches, beverages, and pizzas, and keep the coffee station clean and organized.

You will also handle payments, fuel/gift card activations, and assist with age‑restricted product verification. Community-focused role with benefits including health coverage, 401(k), ESOP, education assistance, and paid time off.