Guest Experience Associate

Dollar Tree, Inc.; Emmett Charter Township (MI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Medical, pharmacy, dental, and vision

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You’ll assist customers, handle transactions, and support store operations with a friendly, professional approach.

Responsibilities include stocking, merchandising, unloading trucks, maintaining cleanliness, and upholding safety and respectful interactions with customers and colleagues. Part-time schedules offered; growth opportunities exist within the company.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must lift 30–50 lbs from floor to above shoulder height and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with professional interactions.
• Maintain cleanliness throughout the store, including restrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Problem solving

Relationship management

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You’ll assist customers, handle transactions, and support store operations with a friendly, professional approach.

Responsibilities include stocking, merchandising, unloading trucks, maintaining cleanliness, and upholding safety and respectful interactions with customers and colleagues. Part-time schedules offered; growth opportunities exist within the company.