Retail Guest Experience Associate

Dollar Tree, Inc.; Covington (VA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health, dental, vision insurance

Retirement plans

Employee Assistance Program

Educational Assistance

Discounts and more

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to join our team and provide a great shopping experience for every customer. You will assist with questions, manage transactions, and help maintain a clean, safe store environment.

The role involves stocking, unloading merchandise, and providing friendly, professional assistance to shoppers while upholding store standards and policies. This is a part-time position with opportunities for growth.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Cash handling

Communication skills

Organization

Problem solving

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to join our team and provide a great shopping experience for every customer. You will assist with questions, manage transactions, and help maintain a clean, safe store environment.

The role involves stocking, unloading merchandise, and providing friendly, professional assistance to shoppers while upholding store standards and policies. This is a part-time position with opportunities for growth.