Guest Experience Associate

UDF; Amelia (OH); On-site; USD 17,000 - 19,000; Part time

Job summary

United Dairy Farmers in Amelia, OH is hiring a part-time Guest Services Associate to deliver the Hi Five Guest Experience and greet Guests while ensuring the store runs smoothly during shifts.

Position involves handling shakes and dipside items, operating the POS and gas console, stocking shelves, and maintaining cleanliness and safety. English communication and lifting up to 21 pounds are required.

Qualifications

• Ability to speak, hear and understand spoken English well enough to communicate effectively with customers.
• Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book.
• Ability to understand operating instructions for store equipment and to operate all store equipment.
• Ability to prepare DipSide items using supplies located in the dip cabinets.
• Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change.
• Ability to recognize numbers, count and do arithmetic well enough to complete required records.
• Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display.
• Ability to clean counters and other surfaces.
• Ability to tolerate exposure to temperatures as low as –30 degrees Fahrenheit for at least 2 minutes.
• Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes.
• Ability to raise at least 10 pounds from floor level to a height of 5 feet.
• Ability to place an 8” x 10” x 10” package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor.

Responsibilities

• Overall Guest Services: Greet Guests warmly and ensure the store is ready for Guests at all times.
• DipSide Guest Services: Prepare shakes, cups/cones, sundaes, sodas and hand-packed items.
• Efficient POS & Gas Console: Process transactions and manage gas sales accurately.
• Stocking Merchandise: Keep shelves and freezers filled and presentable, rotate stock.
• Security: Monitor Guests and cash procedures to reduce shrink and deter incidents.
• Maintenance: Keep store and parking lot clean and equipment temperatures stable.
• Reporting: Complete time records and Customer First documents promptly.
• Other duties as assigned by Management.

Job description

United Dairy Farmers in Amelia, OH is hiring a part-time Guest Services Associate to deliver the Hi Five Guest Experience and greet Guests while ensuring the store runs smoothly during shifts.

Position involves handling shakes and dipside items, operating the POS and gas console, stocking shelves, and maintaining cleanliness and safety. English communication and lifting up to 21 pounds are required.