Guest Experience Ambassador - Weekend Part-Time

Limelight Hotels; Denver (CO); On-site; USD 27,552 - 30,307; Part time

Benefits offered by this job

Paid Time Off

Employee Ski Pass

Other company perks

Job summary

Limelight Hotels by Aspen One is seeking a Front Desk Agent in the Denver area to welcome guests, check them in, present statements, and coordinate with housekeeping and guest services to fulfill guest requests. This ideal candidate is attentive, proactive, and dedicated to enhancing the overall guest experience, reporting to the Front Office Manager.

The pay range for this position is $20.00 to $22.20 per hour; actual pay will be dependent on budget and experience.

Qualifications

• High School Diploma or high school equivalent preferred.
• 1 year of customer or guest experience preferred.
• Previous front desk experience preferred.

Responsibilities

• Welcome guests upon arrival and assign rooms.
• Provide summary of the hotel and the amenities offered to guests.
• Coordinate with other departments daily needs or special requirements for all hotel guests.
• Recommend restaurants and activities for guest's ability/skill level and interest.
• Responsible for maintaining cash bank and for daily settling of cash bank.
• Accept reservations, changes, and cancellations.
• Coordinate with housekeeping to ensure all rooms are clean, tidy, and fully furnished to accommodate guests’ needs.
• Assist in emergency and security procedures as directed by management.
• Complete tasks and projects delegated by your manager and assist other departments as staff and business levels demand.
• Other duties as assigned.

Skills

Local area knowledge

Customer service

Communication

Problem solving

Active listening

Multitasking

Education

High School Diploma or equivalent

Tools

Cash handling

Job description

Limelight Hotels by Aspen One is seeking a Front Desk Agent in the Denver area to welcome guests, check them in, present statements, and coordinate with housekeeping and guest services to fulfill guest requests. This ideal candidate is attentive, proactive, and dedicated to enhancing the overall guest experience, reporting to the Front Office Manager.

The pay range for this position is $20.00 to $22.20 per hour; actual pay will be dependent on budget and experience.