Guest Experience Ambassador - Weekend Availability

OWA; Foley (AL); On-site; USD 18,000 - 28,000; Full time

Job summary

OWA in Foley, AL is seeking a guest services associate to be the first point of contact for visitors, answer questions and resolve issues at the lowest level of authority. You will complete product knowledge training and promote facilities, amenities, and activities.

The role requires a friendly, professional demeanor, the ability to work weekends, holidays, and events, and may involve standing for long periods. Prior cash-handling and POS experience is preferred.

Qualifications

• At least 15 years old.
• Able to work in hot, sunny, cold, or rainy conditions.
• Must have a friendly and approachable demeanor and a positive attitude.
• Cash-handling and point-of-sale experience preferred.

Responsibilities

• Act as the first point of contact for guest information.
• Problem-solve to achieve guest resolution at the lowest level of authority.
• Complete product knowledge training to answer various questions from guests.
• Promote facilities, amenities, and activities.
• Exhibit a friendly and professional demeanor in all guest interactions.
• You may be standing for the majority of each shift.

Skills

Guest service

Customer interaction

Job description

OWA in Foley, AL is seeking a guest services associate to be the first point of contact for visitors, answer questions and resolve issues at the lowest level of authority. You will complete product knowledge training and promote facilities, amenities, and activities.

The role requires a friendly, professional demeanor, the ability to work weekends, holidays, and events, and may involve standing for long periods. Prior cash-handling and POS experience is preferred.