Guest Experience Ambassador | Server

Nexdine Llc; Plano (TX); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

401(k) Savings Plan

Paid Time Off

Job summary

Nexdine Llc in Plano, TX seeks a Server/Guest Experience Ambassador to provide a best-in-class dining experience for residents, colleagues, and guests. You will ensure exemplary service, explain menu items, and accommodate dietary needs across scheduled meal periods.

The role emphasizes hospitality, communication, and teamwork, with part-time or full-time hours and weekly pay. Join a customer-centered team that values guest satisfaction and reliable service.

Qualifications

• High school diploma or equivalent.
• Previous experience in food service.
• Previous customer service experience.

Responsibilities

• Cascade a spirit of Hospitality in all dealings with residents, colleagues and guests.
• Leads service of food or beverages to residents and prepares or serve specialty diets and dishes as required.
• Engages with residents to obtain desired orders for food or beverages while possessing the ability to fully articulate the daily menu offerings.
• Explain how various menu items are prepared, describing ingredients and cooking methods.
• Ensure residents are satisfied with all aspects of service.
• Communicate with direct supervisor on any customer service issues.
• Check residents diets, likes & dislikes to ensure that such requirements are satisfied.
• Assist with set-up/breakdown of all scheduled meal periods.
• Stock service areas with supplies such as coffee, food, tableware, and linens as needed.
• Perform cleaning duties as assigned, including but not limited to, sweeping and mopping floors, tidying up service station, clearing tables and taking out trash.
• May wash pots, pans, dishes, utensils, or other cooking equipment.
• May assist in supporting culinary staff at numerous stations as directed.
• Provide excellent customer service to include being attentive, approachable, greeting and thanking customers.
• May perform other duties and responsibilities as assigned.

Skills

Customer service

Food service experience

Communication skills

Education

High school diploma or equivalent

Job description

Nexdine Llc in Plano, TX seeks a Server/Guest Experience Ambassador to provide a best-in-class dining experience for residents, colleagues, and guests. You will ensure exemplary service, explain menu items, and accommodate dietary needs across scheduled meal periods.

The role emphasizes hospitality, communication, and teamwork, with part-time or full-time hours and weekly pay. Join a customer-centered team that values guest satisfaction and reliable service.