Guest Experience Ambassador - Public Areas

Hilton; Fort Lauderdale (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Incredible travel perks

ESPP discount

Paid parental leave

Personalized caregiving support

Crisis concierge

Mental health resources

Generous paid time off

Health & welfare benefits

Financial security for your future

Job summary

Hilton is seeking a Public Area Attendant to keep our hotel’s public spaces spotless and welcoming. You’ll dust, vacuum, polish, and refresh restrooms and corridors while delivering warm hospitality to every guest.

You’ll greet guests, answer questions, assist with guest room cleaning when needed, and take on periodic deep cleaning projects to help maintain an exceptional guest experience.

Qualifications

• A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Responsibilities

• Keep public areas spotless: Maintain cleanliness of designated areas—including restrooms, hallways, stairwells, elevators, offices, and event spaces—by performing daily cleaning tasks such as dusting and polishing furniture, vacuuming and mopping floors, shampooing carpets, washing windows, and emptying trash
• Delight our guests: Greet guests warmly, answer questions, and resolve service requests promptly
• Support housekeeping operations: Assist in guest room cleaning and fulfill service requests when needed
• Handle special projects: Perform periodic deep cleaning tasks such as flipping mattresses, moving furniture, and waxing floors

Job description

Hilton is seeking a Public Area Attendant to keep our hotel’s public spaces spotless and welcoming. You’ll dust, vacuum, polish, and refresh restrooms and corridors while delivering warm hospitality to every guest.

You’ll greet guests, answer questions, assist with guest room cleaning when needed, and take on periodic deep cleaning projects to help maintain an exceptional guest experience.