Guest Experience Ambassador — Nights & Weekends

Delta Center; Utah; On-site; USD 22,000 - 25,000; Part time

Job summary

Delta Center is seeking Xperience Ambassadors to help create a safe and welcoming environment for guests and staff at Utah Mammoth Ice Center and other SEG properties. Must be available nights, weekends, and holidays, and earn $16.50 per hour.

The role involves rotating through various ambassador positions such as security screening, ticket taking, ushers, and alcohol response, while embodying Delta Center values and maintaining safety and first-class service for guests and staff.

Qualifications

• Must be at least 18 years of age.
• Must be able to pass a background check.
• Ability to work in all areas and sections of the center, according to the needs of the event.
• Comfortable and willing to rotate through assignments, areas, and sections.
• Ability to read, understand, and follow instructions.
• Ability to stay calm and de-escalate in an emergency or confrontational situation.
• Flexibility to work a variable schedule, including evenings, weekends, and holidays.

Responsibilities

• Work in all ambassador positions including security screening, safety positions, ticket taking, ushers, alcohol response, etc at the Utah Mammoth Ice Center and other SEG properties.
• Opportunity to work Delta Center events.
• Understand and exemplify the vision of our department.
• Make your presence felt in your area. Let our guests know you are a resource for the night.
• Respond to and resolve concerns while upholding the highest standards of safety and customer service.

Skills

Communicates effectively

Customer focus

Action oriented

Job description

Delta Center is seeking Xperience Ambassadors to help create a safe and welcoming environment for guests and staff at Utah Mammoth Ice Center and other SEG properties. Must be available nights, weekends, and holidays, and earn $16.50 per hour.

The role involves rotating through various ambassador positions such as security screening, ticket taking, ushers, and alcohol response, while embodying Delta Center values and maintaining safety and first-class service for guests and staff.