Guest Experience Ambassador — FUN, Safety & Perks

Main Event; Norman (AL); On-site; USD 9,600 - 18,000; Part time

Benefits offered by this job

Discounts on food and activities

Tuition reimbursement

Internal promotion opportunities

New center opening team

Job summary

Main Event in Norman, Alabama is seeking a Brand Ambassador to welcome guests and help tailor their FUN experiences. You will advise on activities, direct guests, and ensure safety and sanitation standards are upheld.

This role emphasizes guest service and a positive, high-energy environment. Responsibilities include greeting guests, answering questions, guiding them to activities, managing wait times, and assisting with safety rules and cleanliness.

Qualifications

• Food and beverage experience is a plus but not required.
• Guest-focused mindset is essential.
• Teamwork is a must.
• Food Handlers Certification, as required.
• Strong problem-solving and multi-tasking skills.
• Effective communication with management, team members, and guests.
• Availability to work days, nights, and/or weekends.

Responsibilities

• Welcome and greet all guests as a FUN ambassador and set a positive tone.
• Inform guests about activities and directions to their destinations.
• Answer guests' questions about activities and safety rules.
• Keep guests informed about wait times for games, food, and other activities.
• Escort guests to activities and assist with table maintenance and safety rules.
• Thank guests and invite them to return.
• Perform opening, mid-day, or closing duties.
• Maintain cleanliness and safety standards.

Skills

Guest-focused mindset

Teamwork

Problem-solving

Communication

Flexible availability

Job description

Main Event in Norman, Alabama is seeking a Brand Ambassador to welcome guests and help tailor their FUN experiences. You will advise on activities, direct guests, and ensure safety and sanitation standards are upheld.

This role emphasizes guest service and a positive, high-energy environment. Responsibilities include greeting guests, answering questions, guiding them to activities, managing wait times, and assisting with safety rules and cleanliness.