Guest Experience Ambassador — Fun, Growth & Perks

Main Event; Brea, Northern (CA, KY); Hybrid; USD 23,000 - 28,000; Full time

Benefits offered by this job

50% off food, beverages, activities

Tuition Reimbursement Program

New Center Opening Team

Rewards & recognition program

Paid time off (qualifying)

Job summary

Main Event in Brea, CA is hiring Brand Ambassadors to welcome guests, answer questions, and guide them to activities while keeping safety and sanitation standards. You will help create a fun, memorable guest experience with a focus on communication and teamwork.

As a frontline ambassador, you’ll manage wait times, explain rules, escort guests to activities, and uphold cleanliness. This role offers a vibrant culture plus perks and growth opportunities at a dynamic entertainment center.

Qualifications

• Guest-focused mindset and strong customer service skills.
• Team player with ability to work in a fast-paced environment.
• Food Handlers Certification required where applicable.
• Able to communicate effectively with guests and management.
• Availability to work days, nights, and weekends.

Responsibilities

• Welcome and greet all guests as a FUN ambassador.
• Inform guests about wait times and directions to activities.
• Escort guests to activities, explain safety rules.
• Answer guests' questions about activities.
• Maintain cleanliness and safety standards.
• Perform opening, mid-day, or closing duties.
• Thank guests and encourage return visits.

Skills

Guest-focused mindset

Teamwork

Food Handler Certification

Problem solving

Multitasking

Communication

Job description

Main Event in Brea, CA is hiring Brand Ambassadors to welcome guests, answer questions, and guide them to activities while keeping safety and sanitation standards. You will help create a fun, memorable guest experience with a focus on communication and teamwork.

As a frontline ambassador, you’ll manage wait times, explain rules, escort guests to activities, and uphold cleanliness. This role offers a vibrant culture plus perks and growth opportunities at a dynamic entertainment center.